Restaurant Reputation

Restaurant Management

May 17th, 2012 No Comments

A career in hotel and restaurant management might be for you if you like to make important decisions, hire staff and run the day to the day operations of your business. It might sound like fun stuff but it is hard work. As a manager, you will be the first one to arrive and the last one to leave. All responsibility will fall on you. The perks of being in hotel and restaurant management business, however, can be great.

As a manager, you are responsible for everything that goes on in your hotel or restaurant. You need to have food orders in on time, make sure guests are accommodated for and ensure that your staff respects and listens to you. You must be a great communicator and leader to succeed in hotel and restaurant management.

Whether it is a high profile hotel, a glamorous restaurant or a small deli, a manager must indulge himself in the business. If one thing goes wrong it falls on the manager’s shoulders. The service industry is the biggest industry in the United States today. It garners more attention and customers than any other business in the country. Don’t expect this trend to stop.

Restaurant Marketing – Are $5 Promotions Killing Your Casual Dining Restaurant’s Long-term Profits?

May 14th, 2012 No Comments

We find ourselves in an economic environment where belts continue to tighten and consumer spending is still being reduced. Companies believe they have to take drastic measures to create cash flow and keep their customers walking through their doors and such campaigns can be a make or break for the company. The error they make is confusing the need to be competitive and offering a product which they sell below a sensible price.

The Best Practices For New Restaurant Owners

May 8th, 2012 No Comments

It is easy to become overwhelmed when planning the layout of a new restaurant. No two restaurants are the same. The type of clientele, the design of the building and the intended atmosphere can all influence the choice of layout. There are some basic fundamentals, however, which should be followed when planning a layout.

First, do not underestimate the importance of layout. Layout is one area which is frequently discussed in restaurant reviews. Not only is important to the diners at a restaurant, but it is important to the overall operations. If there is not adequate room for the servers to move in, the promptness of the meals can be impacted. On the other hand, there needs to be plenty of seating so that waits are minimized. A good layout can dramatically improve the revenue of an establishment, while a bad layout could have a strong negative impact.

Is A Commercial Possible For A Small Restaurant Or Bar With A Limited Budget?

May 2nd, 2012 No Comments

If you have a small bar or restaurant, you probably don’t think that you have enough money in your advertising budget for a commercial. While you might not have enough to have Christopher Nolan direct your commercial, and you probably aren’t going to be able to afford Super Bowl placement, it doesn’t mean that you can’t afford a commercial. You just have to learn how to make one on a limited budget.

You have a couple of options when it comes to making your commercial. Hiring a professional might not be in the realm of possibility because of money issues. However, if there is a college in your area, you might be able to get the film students to take on a commercial as one of their class projects. You will be able to get the commercial created very cheaply, and it will still look very good.

10 Ways Women Restaurant Owners And Managers Are Using Unconventional Restaurant Marketing And Advertising To Skyrocket Profits

April 26th, 2012 No Comments

Many women restaurant owners and managers have learned how to drive a starving crowd to their restaurants on a shoe string budget.

On the other hand, many men restaurant owners and managers seem more likely to stick with the status quo and many keep using conventional marketing techniques even while they continue to lose money.

Secret Shopping And Customer Service

April 20th, 2012 No Comments

In the self storage industry, secret shopping is a valuable training tool. Self storage customers also benefit from self storage businesses that use secret shopping on a regular basis. Self storage customers are treated with the best customer service and property management personnel with self storage businesses that use secret shopping to evaluate employees’ performance. However, the self storage business is not the only customer service industry that can benefit from secret shopping. The restaurant industry is highly competitive and customer service orientated. They can benefit from secret shopping as a way to evaluate sales performance. Here are a few example of how secret shopping can benefit your restaurant and self storage business.

Restaurant Management – Create The Ambience To Delight The Customers

April 17th, 2012 No Comments

Effective restaurant management is the key to run the hotel business successfully. In the recession that the whole economy is going through today, the tourism industry must be handled with utmost care.

Restaurant management includes many things such as managing the staff, proper communication and effective and clear execution of plans and strategies. The main thing that affects the working of a restaurant is the staff, which has to be dealt with in a proper manner. Communication is the key to execution of daily activities. So books should be maintained or written records should be maintained for smooth communication. As the restaurant business normally works in shifts for 24 hours and 7 days a week, open and clear communication is very necessary. All the activities in a particular shift has be noted down so that a person coming in the next shift must be aware of everything and prepared to handle any type of query. This is the most important function of restaurant management.

Buying At Restaurant Supply Stores

April 11th, 2012 No Comments

When opening a restaurant, you’ll need to think about the stock that you’ll need for your kitchen. This will vary depending on the type of restaurant you are opening, but you can get everything you need from a restaurant supply, whether local or online.

Cookware
The type of cookware you buy will depend largely upon what you are cooking on a daily basis. If you are opening a large restaurant with a big kitchen, you’ll want to make sure to get a wide variety of sauté pans, stockpots and other pots and pans to make sure that you have enough on hand at all times.

Restaurant Customer Service At Its Best

April 2nd, 2012 No Comments

Everybody knows that rendering an outstanding or good customer service is the best way to establish and maintain a business or company in good standing. Your restaurant could have a very friendly ambiance, it could also be unique in some aspect but if your staff and then some other things are the main reason as to how possibly you fail this most important part of handling a business, then it’s just time for you to check back on what went wrong.

A restaurant establishment, especially a new one that is trying to make a statement to the people and its target market always has the tendency to implement far-fetched ideas during the first few stages of restaurant operation. This includes idealistic approach in handling customer matters and at the same time, rendering service in the quickest way possible. But being too idealistic blinds us from seeing what can really happen in the real world; when everything starts to roll in.